How It Works

Give us a call at 510-304-4353 and leave us a voice message on our answering service. Let us know what you need help with, the best number to call, and the best time to call you.

Be prepared to tell us as much information as possible, including the type of technology you need help with, if you know your password information, and what you hope to accomplish from a session.

Have your calendar ready. We’ll plan an in-person meeting date and time during this call.

Receive an in-person, custom instructional session so that can feel confident and ready to use your device. Be sure to bring your passwords, your device chargers, and any other relevant information. After the session, you’ll receive notes on what was discussed for your reference.