Frequently Asked Questions

Where do we meet?

During your consultation, your instructor will ask you where you prefer to meet. Possible locations include your local library, a cafe, or your home.

I need help again. Is there an easier way to book a service?

After every service, you’ll receive your instructor’s contact information. Contact your instructor directly so that they can work with you to find a date and time to meet. We can also set up reoccurring instruction meetings so you get assistance every week/month.

Who is my instructor?

Daniela has been teaching seniors how to use technology for almost 10 years. Her main goal is to act as a resource for older adults and to provide the guidance they need to fully utilize their smartphones, tablets, emails, and more.

Daniela has a bachelor’s degree from Dominican University of California and a master’s degree in Library and Information Science with a focus on emerging technologies from San Jose State University, an American Library Association accredited program.

She has worked for the U.S. Senate, UC Berkeley, San Mateo County Libraries, Marin County Free Library, and Sonoma County Library.

How much do you charge? Do you take credit cards?

After your initial request and free consultation, your instructor will research your question, create a document with instructions (when applicable), and bring their expertise to your one-on-one meeting at a rate of $100 / 60 minutes.